Privacy Policy


Compulsory information on the rights of individuals with personal data protection (Privacy notice)

1. General information

From May 25, 2018 a new General Data Protection Regulation, adopted by the European Union, enters into force. The regulation aims to guarantee the protection of the data of individuals from all EU Member States and to harmonize the rules for their processing.

Iris Solutions meets all the requirements of the new regulation, collecting only the data of individuals to the extent necessary for the provision of the service and not storing them in any way thereafter.

It is our responsibility to make clear what information we collect and how we use it to improve your work with our services. We understand that all visitors to our site have the right to know that their personal data will not be used for any unforeseen purposes and will not accidentally fall into the hands of a third party.

We are committed to maintaining the confidentiality of all information you provide to us and we hope that this will be appreciated by you.

Except as stated below, we do not share, sell or provide to any third party any information collected from our website.

2. Information we process with your consent

Depending on the case, Iris Solutions processes (or can process) your data under the following conditions:

  • the processing is necessary to fulfill the obligations of Iris Solutions under the service / order contract concluded with you;

  • processing is necessary to fulfill the requirements contained in the regulation;

  • the processing is for the purpose of providing information based on your explicit consent to request / order, service or other
    one of the other conditions referred to in Article 6 (1) of the Regulation is met.

  • when you are interested in certain developments or services of Iris Solutions it is important for us to be informed about your specific interest and in the future development, to inform you in a timely manner.

Iris Solutions stores your data during the term of the service contract and after the contractual obligations are completed Iris Solutions deletes all data and does not store any data for the users. In the case of a contract, the applicable legislation obliges Iris Solutions to store your data for the fulfillment of its obligations under the warranty terms.

In order to ensure more effective control of individuals on their data, the Regulation grants them a number of rights, including: right to information, right of access, right to rectification, right to delete, right to limit processing, right to portability of data, right to object to automated decision-making, right to withdraw certain processing consents. The conditions under which those rights may be exercised are laid down in Article 7 (3) and Chapter III (Articles 12 to 23) of the Regulation.

For information and questions regarding Iris Privacy Policy, you can contact us using our contact information in our contact page.

3. The information provided is based on the understanding that it will be shared with a third party

Our website is informative and does not offer the publication of your personal information. We do not in any way or sense upload personal information to our customers within the site. Any request or completion of a form on the site containing personal data is not saved on the site. The site can only disclose data containing company information to our customers and partners, which is publicly available on the website of the Commercial Register of the Republic of Bulgaria. There are apps on the site that can collect personal information about third-party usage, such as Google, Facebook, Pinterest and more.

Такива са:

  • buttons for sharing and liking the social networks that are posted on the site.

When posting personal information, it is up to you to make sure of the privacy level of each of the social networks listed that may use it. For your convenience, we are adding links to the Privacy Policy pages of the social networks and platforms listed above.

Privacy Policy:

Google Analytics Privacy Policy – Our website uses this platform.
Facebook Privacy Policy – Our website uses this platform.

We do not specifically use this information except that it may be displayed or shared for the purpose of promoting discussions and access to all features of this site, including contacting us through our contact form.

In pages containing posts on our site, you have the opportunity to post comments under each of the posts, and before pressing the button to publish your comment, you agree that your (personal data) - First and Last name will be displayed and may be made available to third parties that we have no control over.

Once your information has entered the public domain, such as your name when you comment, we have no control over what any individual third party can do with it. We are not responsible for the actions of third parties.

Provided that your request is reasonable and there is no legal basis for retaining it, then at our discretion, we may accept your request to delete the personal information you have posted. You can request this through our contact form on the contact page.


4. Use of information we collect through automated systems when you visit our website


Cookies are small text files that are placed on your computer's hard disk by your web browser when you visit a web site. They allow you to store information collected on one webpage until needed to use another, allowing the web site to provide you with a personalized experience and website owner with statistics on how you use the web site to enable to improve. Some cookies may continue for a period of time, such as one day, or until you close your browser. Others go on endlessly. Your web browser should allow you to delete whatever you choose. It should also allow you to prevent or restrict their use.

Our website uses cookies. They are provided by software that runs on our servers and software operated by third parties whose services we use.

When you first visit our site, we ask you if you would like to use cookies. If you choose not to accept them, we will not use them for your visit except to record that you have not agreed to use them for any other purpose. If you choose not to use cookies or prevent them from being used in your browser settings, you will not be able to use the full functionality of our website.

5. Personal identifiers for your browser activity

The entries from your web browser to our web page servers and other content on our web site are recorded. We record information such as your ISP and your IP address. We also record information about the software you use to browse our website, such as your computer or device type and screen resolution. We use this information to evaluate the popularity of the webpages on our site and how we perform the content-providing function for you.

If combined with other information we know about you from past visits, the data could probably be used to personally identify you, even if you are not logged into our website.

6. Information we receive from third parties

Тhis information cannot be recognized by us or by you. It comes in a structured form, in the form of HASH lines, which can only be read by the cookie that is installed on your device, with which you have visited our Website now or last time.

7. Data are processed only in the European Union

Our Website is hosted on servers located in Bulgaria and maintained by Superhosting.BG, operating on the Bulgarian market located in the EU.

8. Access to personal information

At any time, you have the right to request that we be provided with information about what personal data we hold by sending us a request through our contact form on the contact page

Once we receive your request, we will tell you when we expect to provide you with the information and whether we require a fee for it.

9. The right to be forgotten

If you would like us to remove any information that we maintain electronically and in writing for you, you should submit a request through our contact form on the contact page, and we will inform you if you are entitled to do so. Under the regulation, we may refuse to remove your information in the event that it is necessary for a contractual relationship to take effect.

10.Checking your information

When we receive a request to access, edit or delete personally identifiable information, we must first take reasonable steps to verify your identity before granting you access or taking any action. This is important to protect your information.

Other cases

11. Use of the Site by Children

We do not sell products or provide services for purchase by children, nor do we sell to children. We collect data for all users and visitors to these areas, regardless of age, and expect some of these users and visitors to be children. In accordance with the Regulation and the Appendices appended by the Republic of Bulgaria, children who have reached the age of consent without the need of a guardian for this purpose are children over 14 years of age.

12. Opportunity to complain

If you are not satisfied with our privacy policy or if you have any complaints, please let us know via our contact form in our conntact page.

If the dispute is not resolved, we hope that you will agree to try to resolve it by engaging in good faith with us in mediation or arbitration. If you are in any way dissatisfied with how we handle your personal information, you have the right to file a complaint with the Bulgarian Data Protection Authority (CPDP). This can be done on

13. Period of storage of personal data

Unless otherwise stated in this privacy notice, we retain your personal information only for as long as we are required to:

provide you with the services of the Website, including reading, commenting, logging in, and contacting us.

14. Compliance with the law

Our privacy policy is designed to comply with the laws of any EU country or legal jurisdiction where the website may be accessed, given that personal data will be processed in the EU. If you feel that it does not comply with the law of your jurisdiction, we would like to hear from you. We may update this privacy notice when necessary. The terms and conditions that apply to you are those posted here on our website on the day you use our website.

If you have any questions about our privacy policy, please  contact us. 

Last updated - 05/25/2018